At ShyamPolypack, we value customer satisfaction and strive to ensure a hassle-free shopping experience. This Return & Cancellation Policy outlines the terms and conditions for order cancellations, returns, and refunds on purchases made through our website (https://shyampolypack.com/).
Order Cancellation
Before Shipping: You can cancel your order before it is shipped by contacting us at sale@shyampoly.com or calling 9685969685. A full refund will be processed.
After Shipping: Once the order has been shipped, cancellations are not allowed. You may still return the product as per our return policy.
Return & Replacement Policy
We accept returns under the following conditions:
The request is made within 7 days of receiving the order.
The product is unused, undamaged, and in its original packaging with all tags and accessories.
Returns are not accepted for custom-printed, personalized, or made-to-order items, unless the product is defective or incorrect.
To initiate a return, please email us at sale@shyampoly.com with your order details and supporting images (if applicable).
Refund Process
Once we receive the returned item and verify its condition, we will process the refund within 5-7 business days.
Refunds will be issued via the original payment method.
Shipping charges (if applicable) are non-refundable.
In case of damaged or incorrect items, we will offer a full refund or a replacement at no extra cost.
Exchange Policy
If you receive a defective or incorrect item, you can request an exchange within 7 days of delivery.
The replacement will be shipped once we receive and verify the returned product.
Non-Returnable Items
Custom-printed, personalized, or made-to-order products.
Items that have been used or damaged after delivery.